Shipping & Returns
UK – Please allow 7-10 days
EU – Please allow 10 – 20 days
ROW – Please allow 10 – 25 days depending on worldwide location.
I aim to despatch orders within 3 to 5 working days of purchase to allow for secure packaging and collection times from shipping company. I will contact the buyer to advise artwork has been collected.
It is impossible to estimate shipping costs for every artwork, (size/weight), for every country, so please get in touch for an estimate on shipping costs to your location, ( If these are not included at checkout). Deliveries outside the UK may incur customs/import charges. We can not accept returns or unwanted deliveries due to unforeseen charges of this nature. This is the responsibility of the buyer.
In the unfortunate and unlikely event that your artwork is damaged on arrival, or you are unhappy with your purchase. Please contact Teibi Art in the first instance through our e mail: firstname.lastname@example.org . You can expect a response within 2 to 3 working days.
Any returns due to damage in transit should be photographed in the first instance and a copy mailed to email@example.com. Once damage is confirmed by the seller,, artwork should be tracked and returned in original packaging within 7 – 10 days.
Please note, the shipping costs and cost of artwork paid will be refunded in full on receipt of painting. ( please e mail shipping information to firstname.lastname@example.org
Any other potential returns. Upon mutual agreement partial or full refund of artwork only will be issued between buyer and seller.